Without Active Coverage (Subscriber) from a Medical Plan
The following message appears when a subscriber does not have active coverage from a medical plan:
| JSON Eligibility Object | Description | 
|---|---|
| json {     "errors": [         {             "field": "subscriber",             "description": "Invalid/Missing                              Subscriber/Insured Name",             "followupAction": "Please Correct                              and Resubmit",             "location": "Loop 2100C"         },         {             "field": "AAA",             "description": "Transaction contained                              a AAA rejection"         }     ] }  | The Eligibility response shows a Missing Subscriberresult, indicating that they are not covered by an insurance policy. This example shows that the subscriber object contains the error in the request.Mistakes and typos in other fields in the subscriberobject may trigger this error, so check all fields submitted in the subscriber object to ensure another issue did not trigger this result. | 
Updated over 1 year ago