Eligibility API: Unable to Process the Request at this Time

Eligibility API is giving "unable to process the request at this time, please try again later". In the Postman tool, the auth API gives Either client_id or client_secret are invalid, when using correct value for both. It works via curl.

Here are some general troubleshooting tips:

  1. Check the headers for any typos or unexpected values.
  2. Validate your JSON to make sure it is properly formatted.
  3. Try the healthcheck endpoint to make sure the API is up and running.
  4. Check out our pre-formatted Postman collections in the documentation to compare values and troubleshoot the differences.

If you still experience issues, send over the headers and body of the request, and we will troubleshoot in depth.