Failed Mail Attachments
TESTPP15 Test PayerId
In rare instances, an attachment may not be mailed successfully. This is usually due to the payerAddress
not being present in the JSON request to the clearinghouse, along with the correct tradingPartnerServiceId
. The payerAddress
is a JSON object with several mandatory fields in the request before attempting a mail-in submission. Please verify that all information is correct before sending. Not doing so can result in extensive delays for attachments and for claims processing.
```json
"status": [
{
"statusCode": "15",
"statusMessage": "Attachment failed to mail",
"statusTimeStamp": "2021-08-19T19:24Z",
"documents": [
{
"documentName": "rightarm.jpg",
"controlNumber": "123456789"
}
]
}
]
}
]
```
Updated 11 months ago