Patient Eligibility not Found with Entity

Claim status response message: "Patient eligibility not found with entity. Usage: This code requires use of an Entity Code"

This means that the payer (entity: Insurer) cannot find the patient in their system. This would either indicate that you are calling the wrong payer or there could be a typo in the request that is sending wrong information.

Here are the claim status codes. Reverify the patient's insurance information and make sure all the details are correct.