Rejected/Failed Fax Transmissions
TESTPP12 Test PayerId
You might receive this message when Optum's contracted print/fax facility finds issues with the documents comprising the fax. It is possible that the request has an incorrect or missing fax number, or other errors that prevent the transmission from being sent. Ensure that all information in the request is accurate. The file attachments also may be too large.
```json
"status": [
{
"statusCode": "12",
"statusMessage": "Attachment rejected by print/fax facility",
"statusTimeStamp": "2021-08-19T18:47Z",
"documents": [
{
"documentName": "rightarm.jpg",
"controlNumber": "123456789"
}
]
}
]
}
]
```
Updated 9 months ago