Rejection of Attachment by Payer
TESTEP52 Test PayerId
In this test case, the payer rejects the attachment. Notification reaches the Change Healthcare clearinghouse who forwards the results back to the submitter. Payers may reject an attachment due to excessive file sizes. CHAMPUS is a good example. File size is the most frequent issue in this use case.
```json
"status": [
{
"statusCode": "52",
"statusMessage": "REJECTED_BY_PAYER",
"statusTimeStamp": "2021-05-13 10:33",
"documents": [
{
"documentName": "rightarm.jpg",
"controlNumber": "51827660-012714"
}
]
}
]
}
```
The payer can optionally contribute information for the rejectionInformation
field. You may or may not receive helpful information here, so it is important to address any possible issues before starting the transaction. The rejections do not apply when you are running these calls in the sandbox but they apply when you are running the API in the real world:
```json
"rejectionInformation": "Attachment type not supported"
```
Updated 7 months ago