Other Payer Primary ID is Missing or Invalid

Handle the "Other Payer Primary ID is Missing or Invalid" error when the other payer does not have a payer ID and for which the claims are set up to be sent by paper.

The Claim Payer Identification (CPID (for claims process only)) for paper claims are listed here:

Professional 1500 form (Medical Claims):

  • Commercial CPID 4320
  • Medicaid CPID 4322
  • BCBS CPID 4323

Institutional UB-04 form (Hospital Claims):

  • Commercial CPID 4350
  • Medicaid CPID 4352
  • BCBS CPID 4353