Medical Network API Response and Timeout Times

Average response time is the typical time within which users receive responses; this is the mean time. Outliers minimally affect this number.

Response times in seconds (s)

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NOTE

• P50 — 50% of the time, the result is at or below 50%; this is the median time
• P95 and P99 — 95% (for P95) or 99% (for P99) of the time, the result is at or below the value mentioned above. This highlights the outliers to help find worst-case scenarios

API timeouts in seconds (s)

Touch-time is how long our systems are taking to process the transaction. If a transaction is handled in 0.5s on the inbound side, spends 3 seconds at the payer, and the result is processed by our system in another 0.5s before
returning to the submitter, and then the total transaction time is 4 seconds, but our touch-time is 1 second. In short, it is the portion of the transaction time for which our systems are responsible.